Server Status
Search Server
  OK
Solution Manager
  OK

Feedback

Questions or Concerns about our Support Process? Please take a moment and send us your Feedback.

01/24/2012 12:00 AM
Welcome to the new RightAnswers Support website.

RightAnswers customers can complete the registration form to create an account.

If you are already registered, login to see all available features.
01/26/2012 12:00 AM
Feb 28 2012 9.33 am, our server hosting facility experienced a network failure that resulting in some of our primary online search servers and online Solution Manager application to become unavailable. the issue was networking issue was resolved within 5 minutes. the networking issue was resolved within 5 minutes. We apologize for the inconvenienced caused.
02/28/2012 12:00 AM
March 30 2012 8.30-8:50AM, We had to do some emergency Admin Operations on one of our online solution manager servers. Some of you might have received a message stating "Admin operations are currenty in progress..." It was cleared about 8:50pm ET. Sorry for any inconvenience caused.
03/30/2012 12:00 AM
RightAnswers Support will be closed on Friday, April 6th in observance of Good Friday.
04/05/2012 12:00 AM
Contact Service Desk

The service desk is available to answer your tech questions. Here's how to get in touch with us:

Hours
9 AM - 11 PM ET
Ticket
Open Ticket
Email
support@rightanswers.com
Phone
1-800-501-9958(within US) +1 732 396 9010 (international) If you are experiencing a critical service disruption outside of normal business hours, call 1-800-624-1367 from within the US or 0-808-234-4231 from within the UK.
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